Privacy Policy
Neptune GP LIMITED
Last updated: March 2026
1. Introduction
Neptune GP LIMITED ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://neptunegp.com/ or use our services.
We are a company registered in England and Wales. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Data Controller: Neptune GP LIMITED
Website: https://neptunegp.com/
Contact Email: Solomon@neptunegp.com
3. What Personal Data We Collect
3.1 Data You Provide Directly
Full name
Email address
Phone number
Any other information submitted through our contact or booking forms
3.2 Data Collected Automatically
IP address
Browser type and version
Pages visited and time spent on our website
Referring website
4. How We Use Your Personal Data
To respond to your enquiries and provide our consulting services
To send appointment reminders and booking confirmations via SMS and email
To manage our relationship with you as a client
To improve our website and services
To comply with our legal obligations
5. SMS Text Message Communications
Neptune GP LIMITED operates an SMS messaging programme to send appointment reminders and booking confirmations to clients and prospective clients who have opted in to receive such communications.
5.1 How We Obtain Your Consent
We collect your phone number and SMS consent through our website contact and booking forms. By ticking the SMS opt-in checkbox on our form, you expressly consent to receive SMS text messages from Neptune GP LIMITED. Consent is not a condition of purchasing any goods or services.
5.2 What Messages We Send
Once you have opted in, you may receive the following types of SMS messages from Neptune GP LIMITED:
Appointment reminders
Booking confirmations and updates
Service-related notifications
5.3 Message Frequency and Rates
Message frequency may vary depending on your bookings and interactions with us. Message and data rates may apply depending on your mobile carrier and plan. Neptune GP LIMITED is not responsible for any charges applied by your mobile carrier.
5.4 How to Opt Out
You may opt out of receiving SMS messages from us at any time by replying STOP to any SMS message you receive from Neptune GP LIMITED. After opting out, you will receive a one-time confirmation message and no further SMS messages will be sent to you. To re-subscribe, text START to the same number.
5.5 How to Get Help
For help or support regarding our SMS programme, reply HELP to any of our SMS messages or contact us directly at Solomon@neptunegp.com.
5.6 No Sharing of SMS Opt-In Data
We do not sell, rent, share, or disclose your phone number or SMS opt-in information to any third party for their own marketing or promotional purposes. Your consent to receive SMS messages from Neptune GP LIMITED applies solely to communications from Neptune GP LIMITED and will never be shared with or transferred to any other organisation for marketing use.
6. Sharing Your Personal Data
We do not sell, rent, or trade your personal data to third parties. We may share your data with:
Service providers who help us operate our business (such as CRM software, SMS delivery platforms, and email providers), who are bound by data processing agreements and may only process your data on our instructions
Professional advisers such as lawyers or accountants, where necessary
Regulatory or law enforcement authorities, where required by law
6.1 No Sale or Marketing Use of Personal Data
We do not sell, rent, or otherwise disclose your personal data to third parties for their own marketing, advertising, or commercial purposes.
Any data shared with third-party service providers is strictly limited to what is necessary for them to perform services on our behalf, and they are not permitted to use your data for their own independent purposes
7. How Long We Keep Your Data
Client contact data: retained for up to 6 years following the end of our relationship
Enquiry data (non-clients): retained for up to 12 months
SMS opt-out records: retained indefinitely to ensure we respect your preferences
8. Your Rights Under UK GDPR
Right of Access: to request a copy of the personal data we hold about you
Right to Rectification: to request correction of inaccurate or incomplete data
Right to Erasure: to request deletion of your data in certain circumstances
Right to Restriction: to request that we limit how we use your data
Right to Data Portability: to receive your data in a structured, machine-readable format
Right to Object: to object to processing based on legitimate interests
Right to Withdraw Consent: where processing is based on consent, you may withdraw it at any time